Responsible Gaming

Gaming Should Be Entertainment

At 35earlsfield.com, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to reassess your gaming habits.

Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and you should only ever bet what you can afford to lose.

Age Verification

We are committed to preventing underage gambling. In Australia, you must be 18 years of age or older to access and use our services at Richard Casino.

By accessing this website, you confirm that you are of legal age and meet all eligibility requirements to gamble in your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, problem gambling may be developing:

• Chasing losses: Continuing to gamble to recover money you've lost
• Hiding gambling activity: Keeping your gambling secret from family or friends
• Spending more than planned: Regularly gambling longer or with larger amounts than intended
• Financial difficulties: Gambling with money needed for bills, food, or essential expenses
• Neglecting responsibilities: Missing work, school, or time with loved ones due to gambling
• Failed attempts to reduce: Being unable to cut back despite wanting to
• Mood changes: Becoming irritable or anxious when unable to gamble
• Escalating stakes: Needing to bet larger amounts to feel the same excitement
• Borrowing to gamble: Taking loans or credit to fund gambling activities

If you recognise these signs, help is available.

Self-Help Tools & Responsible Gaming Features

Richard Casino offers several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Establish a maximum amount you're willing to lose in a session or week
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Session Time Limits: Set automatic cut-off times for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Pause: Take a break from gaming for a set period

To access these tools, contact our customer support team or visit your account settings.

Support Organisations

If you're concerned about your gambling, confidential support is available from the following organisations:

Australia

• Gambling Help Online – Free, confidential support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (Monday to Sunday, 24/7)

United Kingdom

• GamCare – Free and confidential gambling support
  www.gamcare.org.uk
  Phone: 0808 8020 133
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Helpline: 0800 1 372 374 (free and confidential)

Seek Help Today

If you believe you have a gambling problem, please reach out for help. There is no shame in seeking support – many people have overcome problem gambling with professional assistance.

Do not wait. Contact one of the organisations above, or speak to a healthcare professional. Support is confidential and available 24/7 in many cases.

Your wellbeing is important to us.